United Airlines Sky Harbor Terminal – Phoenix Sky Harbor International Airport

Are you planning a trip without even knowing about your airport terminal? If so, you might get lost in the building, as there are a number of airlines arriving and departing from the same terminal. So, go for a better option! First, learn about the terminal and the services it offers, and then plan a trip accordingly. If you are at Phoenix Sky Harbor International Airport with your United Airlines air ticket, Terminal 3 is the place where you should be right now. All your pre- and post-flight procedures will take place at United Airlines Sky Harbor Terminal 3, so it is a better idea to be prepared beforehand. This will help you navigate the terminal building without any hassle. 

Connect with the Airlines at PHX

If you contact the airlines and the terminal even before entering, you can make all your pre-flight tasks a breeze. Talking with the officials will ease your work and give you an idea about where and how you can seek assistance from the representatives. Keeping in mind your convenience, here are all the details mentioned.

Get All The Travel Updates

Airlines often use social media handles to engage with passengers and update them with all the latest information. United Sky Harbor Terminal uses these platforms to keep passengers informed during flight delays or cancellations. The airline also shares exciting offers, travel tips, and engaging content there to attract and retain customers.

Departure and Arrival Formalities at PHX

Whether you are departing from PHX or arriving at PHX, you will have to go through certain formalities at the airport.  

 For Departures

• Departing passengers must arrive at terminal 3 at least 2 hours earlier for their domestic flight and 3 hours earlier for their international flight.
• Visit the check-in counter, present your travel documents, and receive your boarding pass.
• At the baggage drop-off area, you will hand over your luggage and proceed to the security checkpoint, where your carry-on luggage and personal items will be screened.
• After clearing the screening process, reach the gate number mentioned in your boarding pass.
• Make sure you are at your gate for the final boarding call, which is approximately 10-5 minutes before departure.

For Arrivals

• After exiting the aircraft, follow signs to the terminal.
• If you are an international passenger, visit the immigration and customs center. Present travel documents (passport, visa, etc.) to the immigration officers. 
• Collect your luggage from the baggage claim area.
• For your next location, choose from various ground transportation options, such as taxis, rideshares, shuttles, and rental cars.

Offerings at Phoenix Sky Harbor International Airport

United Airlines Terminal at Phoenix Sky Harbor offers a number of services to meet your requirements and preferences. Once you discover them and decide to utilize them, your navigation time at the terminal can be 100 times better than you thought. Whether you wish to use WiFi access, a shuttle, or other related services, PHX is a fully equipped building. 

Make Your Travel a Breeze

As mentioned in the above section, passengers must pass various mandatory procedures before or after their flight to simplify their travel experience. But, accomplishing all the tasks at the airport can be challenging if you are not aware of some easy and quick methods. In addition to this, here are some effortless ways you can consider. 

Information Desk

At United Airlines Phoenix Sky Harbor Terminal, you will find information desks in Terminal 3 and Terminal 4. Whether you need directions, flight information, or assistance with lost and found items, these desks provide travelers with all the essential services. The desks will not only answer your general questions but also help you complete your pre-flight procedures in the simplest way. Furthermore, information desks are a valuable resource to navigate the terminal building, ensuring a smooth travel experience.

Easy Check-in Process

Once you visit the check-in counter, the long queue can make you anxious. Therefore, for your convenience, PHX eases your check-in process. You might be wondering how! Well, the airline provides self-service that allows travelers to print their boarding passes and check luggage efficiently. Those who prefer online mode can print their boarding passes sitting right next to their homes or send them to their mobile devices. No matter what terminal you are at, arriving early is recommended to complete the check-in process smoothly.

Seat Selection

Booking your preferred seat is a tough task, especially during peak seasons. At PHX, passengers can flexibly reserve their seats during the booking process or at the airport. Seating options come with standard seats, preferred seats with extra legroom, and window and aisle seats. As these seats are always in demand, we suggest you go for advance booking before the slots get full. Remember that United Airlines may charge a fee for certain seat selections especially when you choose premium options. 

Baggage Services

For baggage services, kindly visit the ground level of Terminal 3 and Terminal 4. Passengers can use the baggage carts available throughout the airport while navigating the terminal. Passengers who deal with lost and delayed luggage need not worry, as the airport has a dedicated lost and found department to assist passengers and reunite them with their lost items. Travelers can seek information on baggage restrictions and guidelines to follow the airline’s terms and conditions.

Security Screening

The Transportation Security Administration (TSA) at United Airlines Sky Harbor Terminal manages security screening. To maintain the safety and security of all the passengers and authorities, you must pass the screening process. For which, you are required to present your boarding passes and IDs, remove shoes, belts, and items from pockets, and keep electronics and liquids in bins for X-ray screening. Apart from this, to reduce your wait time, you can consider joining The PHX RESERVE program, which allows passengers to reserve a time slot for security screening.

Custom and Immigration

After an international arrival, you must complete customs and immigration before exiting the terminal in which the immigration officers will check your passport, visas, and any required docs. After that, travelers will proceed to the customs area, where their goods will undergo luggage inspection. The official team at the terminal will provide clear signage and assistance to guide passengers through these procedures. 

Eat and Shop: Explore the Dining And Retail Options

Try completing all your flight procedures on time so that you can spare some time to explore other areas at the terminal. From savoring a variety of cuisine at different restaurants to shopping at retail stores, United Airlines Phoenix Terminal offers a range of dining and shopping options. Here are some highlights: 

Ready For Your Next Location?

After a safe and sound landing, either you look for airport shuttles for your connecting flights or other ground transportation options, like rental cars, ride-share services, and taxis.

• PHX SkyTrain

The PHX SkyTrain is a free, automated train service that connects all terminals and is operated 24/7. Its navigation is convenient, and it provides easy access to various transportation options. 

• Rental Cars

Instead of other modes, renting a car seems a better option as you can travel at your own pace and explore hidden destinations that might not be accessible by public transportation. Also, with a rental car, you can easily transport your luggage, groceries, or other items without any hassle. Over 10 rental car companies are available at the Rental Car Center.

• Ride Share Services

Rideshare services like Uber and Lyft are available at Terminals 3 and 4 at PHX. If you are looking for cost-effective deals and flexible transportation options, opting for these services can be a smart decision. 

• Taxis & Shuttles

Taxis and shuttles are the best options for reliable and direct transportation to your destination. If you are traveling in a group, pre-book your shuttle in order to make availability for each passenger.

• Public Transportation

The airport has bus stops conveniently located near the terminals, providing easy access to downtown Phoenix and other areas. You must know that public mode of transportation is an affordable and eco-friendly way to travel. 

• Parking Options

Passengers with their own vehicles must be looking for parking options to suit their needs and budgets, right? At PHX, you will find a variety of parking options, including terminal garages near Terminals 3 and 4. Here are the available options:

Commonly Asked Questions