Sun Country CLT Terminal – Charlotte Douglas International Airport
Hello travel enthusiasts! Are you planning another getaway? Well, here’s your personal guide to the ground staff services and other amenities of the Charlotte Douglas International Airport. When flying with Sun Country Airlines, understand that it manages its operations from Terminal 1. The dedicated employees and airline staff make sure all passengers feel at home.
Moreover, Sun Country Airlines CLT Terminal is equipped with all sorts of accessibility and medical aid to ensure the comfort of all travelers. To learn about the ground transportation, screening, check-in, and reservation services offered at the building, keep up with the upcoming article.
A Brief Highlight of the Sun Country Airlines CLT Terminal
You can learn a lot about the Sun Country’s operations using the following article. The table below is dedicated to offering you a gist of the carrier and the Charlotte Douglas International Airport, which can elevate your overall experience before, between, and after your flights.
| Airport Name | Charlotte Douglas International Airport |
| Airport Code | CLT |
| Airline Name | Sun Country Airlines |
| Airline Code | IATA: SY ICAO: SCX |
| Type | Active |
| Country | United States |
| Address | 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, United States |
| Phone number | +1 704-359-4013 |
Direct Links to Reach Out
It is quite obvious to want to get to know about the latest ongoing happenings at the airport and offers shared by the airline. Henceforth, here are the links that can help you approach them via social media. You may also call or visit their official website for further assistance.
| Information | Airline | Airport |
| Official Site | www.suncountry.com | https://www.cltairport.com/ |
| Facebook Page | www.facebook.com/suncountryair | https://www.facebook.com/cltairport/ |
| Instagram Page | www.instagram.com/suncountryair | https://www.instagram.com/cltairport/ |
| Twitter Page | https://x.com/suncountryair | https://x.com/CLTAirport?failedScript=vendor |
| Youtube Page | Sun Country Airlines – YouTube | https://www.youtube.com/CLTAirport |
Passenger Services and Travel Formalities
Air travel involves plenty of tasks and procedures for the sake of security and regulation. All passengers must perform the formalities in order to make their way to the boarding, and even after the completion of their travels before exiting the airport. Let’s take a sneak peek at them.
Security Check and Immigration
First things first are the security checks to ensure that passengers do not carry any unauthorized or restricted items on board that may harm themselves or other passengers on board. International passengers should undergo immigration procedures before their take-off and after their landing to identify themselves and get permission to enter the country.
Tickets and Manage Reservation
On reaching the Sun Country Airlines CLT Terminal, passengers get the opportunity to buy tickets, check their flight status, make modifications to their reservation, and cancel tickets as per their needs and permissions. During cancellation, travelers can inquire about the refundability of their tickets and the procedure to initiate the same. In case you want to add In-flight Entertainment and Wifi, or Pre-book Meals, feel free to make your demands within the stipulated time frame.
Check-In and Boarding
In this era of digitalization, almost all carriers allow inline check-in options and ways of getting boarding passes before reaching the airport. However, if you choose to check in at the airport, the counter is located at the departure levels, where the passengers can select their seats. Furthermore, they can get their boarding passes using which they can enter the restricted area inside the terminal from where the boarding starts.
To Get To and From the Terminal
There are many ways of getting to the airport and plenty of parking spaces where you can safely park your vehicle. Taxis, personal vehicles, busses, rental cars, uber, etc., are common modes of transportation travelers use to reach the airport and make their out of the airport towards the city. Furthermore, the curbside area provides a smooth pick-up and drop-out process for the drivers and their passengers.
Baggage Related Assistance
Whether you have loads of checked baggage or want to learn about the articles allowed as carry-on, feel free to speak with the officials at the terminal. There are carts and trolleys that you can use to carry heavy bags and a wrapping station where you can pack your belongings as per the airline guidelines—moreover, acquire knowledge of the regulations of packing sports equipment. You may also want to track your luggage or report the delay or missing luggage at these counters.
Lost & Found Department
It is equite understandable to be stressed about the missing item during a journey. However, the Charlotte Douglas International Airport allows the passengers to reunite with their belongings via their lost and found system. The most important part, however is that you register your claim to the department where you last saw the article. The airline is responsible for the items lost at the plane or gate, Security department is responsible for the ones lost at the checkpoint area. Meanwhile, the Lost and Found department can help you find the bags missing from the common area.
More Feature!
These are a few miscellaneous assistance and services that you may have missed out on when discussing Sun Country Airlines CLT Terminal – Charlotte Douglas International Airport.
| Wheelchair Aid | Priority Screening service | Kids Play Area | Toilets, showers & water |
| TSA Pre-Check | Baggage Cart & Wraps | Medical and First Aid | Parking |
| Traveller Lounges | Nursing Station | Ground Transport | Cars Rental Service |
| Vending Machines | Free WiFi | St George’s Chapel | Trolleys |
| Charging Ports | Currency Exchange | Family Travels | Smoking breaks |
| Pet Relief Area | Shop | Restaurants & Bars | Financial Services |
| Lost and Found | ATMs all | Interactive maps | Postal services |
| Water Dispensers | Customs and Immigration | Hotels and Spas | Multifaith prayer rooms |
People Also Ask About-
Sun Country Airlines manages its operations from Terminal 1 at CLT.
One must reach the airport at least at least an hour before their flight and be at the gates 30 minutes before departure of the domestic flight. Meanwhile, for international flights, all passengers must reach the airport at least two to three hours before and be at the gates an hour prior to the scheduled departure.
You can take a cab, taxi, rental car, and other transport from the ground transportation level of the arrivals terminal to get to the desired location in the city.
Terminal 1 in the departures level is the closest security checkpoint for Sun Country Airlines.